When it comes to moving your memories, experience counts. We are proud of the depth and breadth of experience our senior team brings to every move, and especially to yours.
Mike Yost, Vice President, Special Commodities
In 1975, as a high school student, Mike Yost took a part-time job at a moving company loading trucks with no idea that it would set the course for his future. Two years later, he went on the road with a driver and was hooked. He left the moving business briefly to obtain his Bachelor of Science degree from Southern Illinois University but returned as a dispatcher for Bekins in 1983. At National Van Lines for the past 16 years, and with 30 years of experience under his belt, Mike serves as vice president of special commodities.
Roger Harl, Vice President, Operations
Roger Harl left small town life (he graduated high school with a class of 13!) to get his Bachelor of Science degree from Dana College in Nebraska. He then spent four years in the Air Force before joining Allied in 1975, where he spent the next 17 years as director of operations, special products. Having served 11 years as National's vice president of operations, Roger joins the 30+ years of experience club. His group is responsible for all scheduling, dispatch, safety and driver services for the van line.
Dick Scaffa, Eastern Regional Sales Director
Dick grew up in New York so we have to forgive him for being an avid New York Giants and New York Yankees fan. Dick's 25 years in moving and storage include both agency and corporate positions. He is well versed in sales, sales management, and operations.
Representing Graebel Van Lines in the 1980s, Dick spent time in Connecticut, Chicago, and Philadelphia. In the 1990s, he managed a Mayflower agent location and later moved to Mayflower Corporate as the regional director of the Mid Atlantic Region.
Dick joined National in 1989 as Eastern Regional Manager. His responsibilities include recruiting, agent sales training, third party relocation sales, and agency development. He lives in Medford, New Jersey with his wife and 2 teenage children.
Bob Seeler, Senior Advisor to Maureen Beal
As Maureen Beal's senior advisor, Bob's 30 years of experience in the moving business are a real asset. Over the course of his career, Bob served as president of both National Van Lines and Global Van Lines, and was an executive vice president of Allied Van Lines. After serving two years in the Navy as a communications technician, 3rd class, Bob received a Bachelor of Science degree from the University of Illinois and a Masters of Business Administration from the University of Chicago. A Certified Public Accountant, this born-and-bred Chicagoan is an aficionado of Chicago history.
Jorja Coulter, Vice President, Marketing, Quality Assurance & Training
Since joining National in January of 1998, Jorja has initiated a corporate-to-agent communication program -- Team Support, developed an award-winning National Account brochure, and implemented National Van Lines' "whale decal" program expanding their sponsorship of the environmental artist, Wyland.
A 37-year industry veteran, Coulter writes a monthly newsletter for moving and storage sales and customer service representatives, as well as regularly published articles on claims prevention and quality assurance. Previously, Coulter was employed by Allied Van Lines' Professional Sales Association as manager of sales and customer service training. In addition, Jorja has served as a consultant to Fortune 500 firms, conducting sales and customer service seminars for such organizations as AMA, PepsiCo, ITT Sheraton, AT&T Bell Laboratories, Burroughs and Unisys Corporation.
Jorja, a Certified Moving Consultant, is a strong advocate for the American Moving and Storage Association's certification program, promoting continuing education and ethical sales practices in the relocation industry.