When it comes to moving your memories, experience counts. We are proud of the depth and breadth of experience our senior team brings to every move, and especially to yours.
Maureen Beal, CEO and Chairman
Since taking over as CEO for National Van Lines after her father’s passing in 1993, Maureen Beal has seen the organization, started by her grandfather, enjoy steady double-digit growth. She plays a vital, hands-on role; maintaining that the company should "never be so large as to lose sight of the personal connection we have with our family of agents and drivers, and of course, our customers."
Maureen serves on the Board of Directors of the American Moving and Storage Association and is a Past Director of the Household Goods Carriers Bureau. Having served as Chairman of The American Cancer Society Board of DuPage County, IL, she is an advocate for women’s health issues. Actively involved in community service, Maureen is the immediate past Chairman of the Board of Aspire, an organization that works with children and adults with developmental disabilities. Currently, Maureen is a Trustee for Benedictine University, an Associate at Northwestern University and a Board Member for the Humanitarian Project of Carol Stream, IL.
Tim Helenthal, President & COO
Selected to serve as CEO Maureen Beal’s successor, Tim began his career in the moving and storage industry in 1994, as Manager of the Total Quality Assurance Program (TQAP) for National’s military division. In 2000, he was named Vice President of Agency Services for military.
His experience with TQAP, led Tim to develop in-company programs which identify and select quality suppliers for household goods relocations, while monitoring trends within the DoD Personal Property Program, and interpreting and executing ever-changing government guidelines. He oversaw the development of National’s "PREVENT" quality control program which includes the Military Procedures Manual, a DOD specific training resource for all moving agents and drivers.
Committed to industry improvements, Tim currently serves as a member of the Executive Committee for the Government Traffic Committee for the American Moving & Storage Association, was elected to serve on the Executive Committee of the International Association of Movers and is Chairman of the National Defense Transportation Association’s Household Goods Sub-Committee.
Bob Seeler, Senior Advisor to Maureen Beal
As Maureen Beal's senior advisor, Bob's 30 years of experience in the moving business are a real asset. Over the course of his career, Bob served as president of both National Van Lines and Global Van Lines, and was an executive vice president of Allied Van Lines. After serving two years in the Navy as a communications technician, 3rd class, Bob received a Bachelor of Science degree from the University of Illinois and a Masters of Business Administration from the University of Chicago. A Certified Public Accountant, this born-and-bred Chicagoan is an aficionado of Chicago history.
Gerry Mundt, Vice President, Finance
Gerry Mundt started with National Van Lines, late in 2010, as Controller and was promoted to Vice President, Finance in September of 2011. According to Maureen Beal, CEO, National Van Lines, "In our search for a Controller, we took into consideration Bob Buti’s retirement at the end of 2011. With Gerry’s knowledge and experience, we were fully confident that he would be able to assume the role of Vice President as Bob’s successor." The Vice President of Finance is responsible for numerous departments, including: MIS, Purchasing, Human Resources, Claims, Billing & Settlement and Credit.
Gerry started his career in accounting at Arthur Andersen before serving 21 years with US Cellular. Well versed in the needs of a multi-faceted organization, Gerry states, "My goal is a seamless transition. I am already thoroughly impressed with the efficiency and productivity of the finance team and look forward to working with them for years to come." Bob Buti states, "Gerry has already proven to be a team player, and his experience in accounting and financial analysis is a welcome addition to our core strengths. He will play an important role in the future of National Van Lines."
A Certified Public Accountant, Gerry obtained his degree from Loyola University. He and his wife, Regina, live in Chicago’s Edgebrook neighborhood. In addition to following the activities of daughter Katie (11) and son Tim (9), the family enjoys sports, especially golf, basketball and volleyball.
Len Bambach, Vice President of Operations
Len’s industry roots began with sweeping warehouse floors, with a childhood friend, at Neptune Van Lines in Elk Grove Village. After working his way through the ranks, from warehouseman, helper, packer, to driver, he decided to try his hand in the management side of the business.
His management positions included, customer service, sales, agency, safety, driver training, operations, and he also spent some time working for an agent. Over the years Len also worked at other Midwest-based van lines where he was instrumental in initiating the A.S.O.P. (Agency Safety Officer Program) and a "University" for drivers. These programs were developed to educate both agents and drivers.
Len returned to National Van Lines in February of 2005 as Manager of Dispatch, he was then promoted to Director of Operations. Len has over 30 years of experience and has excelled in numerous management positions in the industry.
"With his years in the industry and his extensive background it makes him a real asset to National Van Lines’ management team," says CEO, Maureen Beal.
Len and his wife, Peg have two daughters, Megan and Ashley and a son, Zach, who also works at National, along with five grandchildren. Len and Peg live in Sugar Grove and enjoy travelling when time allows.
Mark Doyle, Vice President, Sales & Agency Development
Maureen Beal, CEO National Van Lines is pleased to announce the appointment of Mark Doyle to the position of Vice President, Sales & Agency Development. No stranger to National Van Lines, Mark was first hired in 1986 and was promoted to this same position in 1994, leaving in 1997 to open his own successful agency.
According to Maureen, "We had been looking for a Vice President of Sales and Agency who would come to us with excellent experience, a good work ethic and an understanding of our culture. Most importantly, we were looking for someone with a great attitude. We feel we have found that person in Mark Doyle."
Mark returns to National with a purpose. With the knowledge of what it takes to succeed as an agent, combined with his corporate experience, Mark is determined to focus on new agent recruitment and play an active part in the growth and development of existing agents. "I’m looking to rebuild the infrastructure of the department by developing a dynamic and consistent approach to recruitment, while at the same time serving as a working liaison promoting sales growth and providing a responsive agent-oriented development staff," states Mark.
A 10-year Certified Moving Consultant, Mark is committed to quality, demonstrated by his service on the Board of Directors for the Chicago and Northern Illinois Better Business Bureau. Mark adds, "The BBB promotes and endorses self-regulation and ethical business practices, and the culture and strategic vision of National Van Lines is a great example of that discipline."
Mark and his wife, Erin have two daughters, Brittany (15) and Melanie (8). The Doyles reside in Naperville and enjoy bike riding, tennis, swimming and family golf outings.
Jorja Coulter, Vice President, Marketing, Quality Assurance & Training
Since joining National in January of 1998, Jorja has initiated a corporate-to-agent communication program -- Team Support, developed an award-winning National Account brochure, and implemented National Van Lines' "whale decal" program expanding their sponsorship of the environmental artist, Wyland.
A 37-year industry veteran, Coulter writes a monthly newsletter for moving and storage sales and customer service representatives, as well as regularly published articles on claims prevention and quality assurance. Previously, Coulter was employed by Allied Van Lines' Professional Sales Association as manager of sales and customer service training. In addition, Jorja has served as a consultant to Fortune 500 firms, conducting sales and customer service seminars for such organizations as AMA, PepsiCo, ITT Sheraton, AT&T Bell Laboratories, Burroughs and Unisys Corporation.
Jorja, a Certified Moving Consultant, is a strong advocate for the American Moving and Storage Association's certification program, promoting continuing education and ethical sales practices in the relocation industry.
Mike Yost, Vice President, Special Commodities
In 1975, as a high school student, Mike Yost took a part-time job at a moving company loading trucks with no idea that it would set the course for his future. Two years later, he went on the road with a driver and was hooked. He left the moving business briefly to obtain his Bachelor of Science degree from Southern Illinois University but returned as a dispatcher for Bekins in 1983. At National Van Lines for the past 16 years, and with 30 years of experience under his belt, Mike serves as vice president of special commodities.
Donna Martin, Western Regional Sales Director
Serving as Regional Sales Director for the Western Region, Donna is a seasoned sales professional with experience in National Account Sales, Sales Management and Administration. The newest member of the sales team, she is highly regarded in the industry. Her talent and dedication had helped her climb the ranks to Regional Vice President of Business Development with another major van line.
Donna uses her expertise to recruit agents in the western region and to help existing agents increase sales. "National has a very good reputation in the marketplace as a first-rate, high quality service provider," she commented. "I am really excited to be here as part of this team!"
Vice President of Marketing, Quality Assurance & Training, Jorja Coulter, expresses her confidence, "Donna is a great asset to the west coast. Her extensive experience in the moving industry, along with her determination and enthusiasm, contributes significant value in the Regional Sales Director role."
Donna is a certified relocation professional and certified moving consultant. Donna has recently relocated back to the Chicago area and is a native Chicagoan. Donna resides in Westmont with her husband.
Dick Scaffa, Eastern Regional Sales Director
Dick grew up in New York so we have to forgive him for being an avid New York Giants and New York Yankees fan. Dick's 25 years in moving and storage include both agency and corporate positions. He is well versed in sales, sales management, and operations.
Representing Graebel Van Lines in the 1980s, Dick spent time in Connecticut, Chicago, and Philadelphia. In the 1990s, he managed a Mayflower agent location and later moved to Mayflower Corporate as the regional director of the Mid Atlantic Region.
Dick joined National in 1989 as Eastern Regional Manager. His responsibilities include recruiting, agent sales training, third party relocation sales, and agency development. He lives in Medford, New Jersey with his wife and 2 teenage children.
Shelly Zachary, Director of Training
Shelly Zachary to Focus on New Agent Training
Shelly has developed a "virtual training" module to get new agents oriented to the Agent Network System, National’s rating software, and the AS400 prior to an on-site visit."Working with the new agents to make sure all of their computer software and systems are in place immediately after their start date has made a big difference," states Shelly. "I feel that we are really delivering a personalized training program for our newest family members, and our follow-up on-site visit is far more effective."