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National Van Lines Response to COVID-19

Safe Moving with National Van Lines

On top of our pledge to Make Moving Easy, we’re working hard to help protect your health and well-being. National Van Lines has adopted the preventive steps recommended by the U.S. Centers for Disease Control and Prevention for containing the coronavirus (COVID-19).

This includes monitoring the health of our office employees, in-home estimators, drivers and moving crews. In addition, we’ve advised our team of long-distance moving agents to follow these same guidelines.

Our virtual survey system means no estimators need visit your home. That’s not only convenient, it’s safe. Or, you can FaceTime with one of our expert estimators.

Call our team at 877-590-2810 or visit our online portal to complete your own simple and easy DIY survey.
Or get a fast, free & SAFE interstate moving quote from one of our team.

We’ll get through this as we navigate COVID–19 together. Rest assured, National Van Lines always will do what’s best for our customers and partners.

What Our Customers Are Saying

Date: 4/16/2020
Rating: 5 Star
Name: Leon L.
Comment: Our move went very well thanks to the workers on both ends of the move. The loading was done by courteous workers who were also careful not to bang the walls or leave scuff marks in the house we were leaving. That eased our minds that we would not have added expenses to our house sale. On the other end of the move the people who unloaded the truck were efficient and helped to place some of the larger furniture where we needed it. They were very good in easing our setup in the new home. Overall we were very pleased.

Date: 4/15/2020
Rating: 5 Star
Name: Robin C.
Comment: Excellent move from beginning to end! Jeff did a great job of setting up my move and keeping me informed during a very stressful time for all of us. The Sarasota crew was prompt, efficient, polite, and handled everything. The clean-up was extraordinary-to the point that one of my neighbors was wondering why I was having my house cleaned after they left. Sean handled the lead and the driving at both locations. The Bel Air delivery was flawless. I am still in awe of how he maneuvered his HUGE rig into my new condo development. My neighbors were very complimentary of his delivery, too. Since I am alone during this quarantine, I am still unpacking. So far, everything is in good condition. My furniture was placed where I asked and the boxes were stacked in the rooms marked with area around them so that I could unpack them. I am not sure that I could have picked a more challenging time to move to another state, but my house was sold, so off I went. Thank you again for the seamless move–if only all of our lives could be that way now.

Date: 4/15/2020
Rating: 5 Star
Name: Zienna E.
Comment: Excellent from start to finish! Sam M was the perfect Rep to work with. Provided quick response to all my requests for information and options. The Driver assigned, Leroy, was excellent as well. Called a day before and kept me posted on progress. The movers, led by Mikey C (spelling?), was outstanding. So fast and efficient, it was mind boggling. They were also kind and considerate. Overall, I rate this project to move out furniture …an A+. I will highly recommend to anyone! I also recommend that potential customers create a detailed list of items being moved. I created one to ensure we didn’t miss anything. I made mine in MS Excel. Thank you to all, especially Sam, who won me over to use the services of National Van Lines. Also, the payment was extremely fair in terms of submitting payment prior to final destination. Perfect, as no money down was required. A message from me, my Mom and entire family: Thank you National!

Date: 4/14/2020
Rating: 5 Star
Name: Meng W.
Comment: very very good mover and driver. so happy to choose you for help us

Date: 4/14/2020
Rating: 5 Star
Name: Suhit D.
Comment: The packing, loading, unloading was done quickly, efficiently and with care.

Date: 4/14/2020
Rating: 4 Star
Name: Karen W.
Comment: We had Melissa who worked with us. She was very good, very knowledgeable…The movers did a great job. Friendly and helpful. They worked very hard. Thanks for a job well done coming from Cincinnati……

Date: 4/13/2020
Rating: 5 Star
Name: Gus G.
Comment: Everything was great. Ben J. n in Sedalia, MO did a fantastic job with packing and coordinating the loading of the shipment. When the movers arrived here, they were fast and efficient and the unload went very smoothly. The driver especially was very helpful and assisted me in putting some of the disassembled furniture back together. Thanks for a great overall experience.

Date: 4/13/2020
Rating: 5 Star
Name: William B.
Comment: The move went off on schedule and with no problems.

Date: 4/13/2020
Rating: 5 Star
Name: Carlos M.
Comment: It was expensive, but it worked pretty much as promised, no surprises.

Date: 4/12/2020
Rating: 5 Star
Name: Aleah M.
Comment: Moving is already very stressful already, but throw in when your military move has been cancelled due to a pandemic and the stress will triple! Thank goodness from the first call to the actual unloading of our things, AQMS and National Van Lines made everything so easy to book and move across the country. Special thanks to Brandon P. for also answering my questions during the whole process even during late hours! He really helped ease my mind.

Date: 4/11/2020
Rating: 5 Star
Name: Nicholay K.
Comment: We very pleased, thank you very much for great service

Date: 4/11/2020
Rating: 5 Star
Name: Nicholay K.
Comment: We very pleased, thank you very much for great service

Date: 4/9/2020
Rating: 5 Star
Name: Janet P.
Comment: Jack M. set the stage by being on time, Courteous, and quoting us very close to the exact number of pounds! Gustavo was a kind and thoughtful mover who was very thorough. Everything arrived on schedule with no breakage!! And across country!!! Great company!!

Date: 4/9/2020
Rating: 5 Star
Name: Bill L.
Comment: Samantha did a great job estimating the move, and maintained contact with me throughout the process. Additionally, Sandra was very helpful too. The packing team of Chris, Mark and Paul did a great job getting things ready and organized for the loading Team. Dave was timely on both ends, coordinated with the loading and unloading teams, and ensured safe transport and delivery of my shipment. Overall I am extremely pleased with my move. Thanks

Date: 4/9/2020
Rating: 5 Star
Name: John L.
Comment: Working with Danny S. was very enjoyable. Packing and Unpacking teams were polite and accommodating. Had to store our belongings in warehouse at origin due to shortage of drivers was not planned nor the additional charges.

Date: 4/9/2020
Rating: 5 Star
Name: Milly S.
Comment: Great experience

Date: 4/7/2020
Rating: 5 Star
Name: Edward W.
Comment: Very accommodating, professional, on time, staff was very friendly couple of minor issues which is understandable overall a great move. I would use them again if I ever had to move.

Date: 4/7/2020
Rating: 5 Star
Name: Francisco A.
Comment: If perfection is unattainable, the experience of working with this company was as close to perfection as it could be! Our representative, Sam Meredith, was very professional, knowledgeable, patient, and responsive whenever we needed him. The movers themselves were as close to perfect as perfect can be. William, our main mover was professional, polite, and took any extra step we requested. He even offered the extra step at times. During a normally stressful time, Sam and William did everything they could to alleviate any stress, within their power. Side note, we have a very difficult couch. It’s big, wide, bulky, and we went from apartment to apartment with thin hallways. Previous movers/delivery guys complained and threatened to not be able to bring it in. William, in a refreshing change of pace from previous movers, said, “We’ll get it, don’t worry,” and sure enough did it with no complaints. The next time we need a moving company, we’re going to specifically request Sam as a rep, and William as a mover. 5 out of 5!

Date: 3/25/2020
Rating: 5 Star
Name: Paul L.
Comment: Thank you for the excellent communication and flexibility.

Date: 3/25/2020
Rating: 5 Star
Name: David E.
Comment: It was a small delivery but handled very professionally from scheduling to actual delivery. Exceeded expectations in all regards. good job!

Date: 3/25/2020
Rating: 5 Star
Name: Steven H.
Comment: Movers were very professional. Of all our goods we had one broken coffee cup. The driver and his son were friendly and efficient. I would recommend their services to anyone.

Date: 3/23/2020
Rating: 5 Star
Name: Jaquelyn T.
Comment: We had an amazing driver that helped to organize the pack out and delivery of our household goods. I never had questions because he explained every step of the process with us. And before the movers even showed up, the support staff that set up the move and followed every step of the move, checking how everything was going etc. just put us at ease. What a great experience.

Date: 3/23/2020
Rating: 5 Star
Name: Jon T.
Comment: Everyone involved did a great job!! My wife and I are very pleased with the condition of our goods. Thanks to all involved.

Date: 3/22/2020
Rating: 5 Star
Name: Tarra K.
Comment: Both Sam (my moving coordinator) and Malcolm (my driver) we fantastic. I appreciated the proactive communication and thoughtfulness from both throughout my experience.

Date: 3/22/2020
Rating: 5 Star
Name: Marilyn T
Comment: My coordinator was Michael Hartung and he was absolutely fantastic. Very responsive, focused on addressing my concerns, made sure everything went down according to plans and met my timeline. If I ever move again I will definitely call them. Very satisfied.

Date: 3/20/2020
Rating: 5 Star
Name: Taryn K.
Comment:We moved from CA to TN and national made it so easy. Are driver Tommy was so nice and helpful. His helpers were just as nice and made things so easy for us.

– Over a Million Families Moved –

Contact us to learn more about our various moving services and to request a free moving quote.