Customer Testimonials

To me having David of National Van Lines (NVL) arrive at my apartment to give me a quote was a God wink when I found out he was from Benson AZ and had graduated from BUHS (about 100 years after me, of course). I was born and raised in Benson and had attended Benson schools all my life. I had already received a couple of quotes from other van lines and needed to make a decision pretty quickly, but the other two never followed up with me, asking if I needed more info, etc., which not only David di d, but also Nichole and a Michael from NVL in Chicago. I made my decision and received the necessary information as to packing, pick-up date, possible delivery dates pretty quickly from the NVL Tucson office. God Bless Sandra at the Tucson office who was always so pleasant despite the fact that a couple of times I had to call her more than once to verify what she had already told me in a previous call, just 5 minutes before. The day before pick up day, she called to give me the names on the te am that would arrive the next day; asked that if they didn't arrive by a certain hour to call her. That was not necessary because on 2/22/2022, the NVL team of Mark, Jesus and--lo and behold--Terry himself arrived. They were all so pleasant, but also efficient and courteous, and before I knew it, done and gone with all my stuff. I talked to Sandra a couple of times before delivery, at which time she gave me the name of the person who would be calling me with exact date of delivery. She said I s hould call her with any questions regarding delivery and payment. Gerry of NVL called my daughter on 3/9/22 to let her know they would be delivering my stuff the next day. On 3/10, Gerry and Chris arrived to deliver my stuff and just like the Tucson NVL team were equally pleasant, but also efficient and courteous, and before I knew it they had installed all my stuff downstairs, being so very careful not to scratch the beautiful hardwood floors and stairs. I must mention here that Chris' method o f carrying boxes and other items was unbelievable and almost "magical". Don't know how else to accurately describe his style but worth mentioning. NVL office staff and both moving teams made this move extremely pleasant--if any move can be called pleasant and anxious free. Thank you National Van Lines.

I had a limited budget for a large cross country move due to a job change. Sandra was professional and went above and beyond to make sure my company had what they needed to reimburse me for the move. Gerry, my driver, was very professional and kind. The movers on both ends of the trip worked hard and were also very professional. Best move I ever had!