Customer Testimonials
5 stars. Art was fantastic. He was so organized & took great care with making sure our furniture & personal items were properly packed & moved. He hired experienced & professional people to assist him both at pick up & delivery. Your corporate contact told me that you were sending one of your most experienced drivers & she was so right. Art contacted me about a week before the move & kept in contact throughout the whole process. He was amazing. He is the most professional & experienced m oving person we have ever interacted with. And, he is truly a nice person. He made the whole moving process a lot less stressful for us.
The driver Brian was on time for pick up. He was a good communicator about the process. He efficiently coordinated the move to the truck with care. He let me know the arrival window and was on time. The unpacking and set up was done quickly and with care. Brian is a total pro. He instills confidence and gets the job done. Brian is a great ambassador for National Van Lines.
I am missing a valuable painting. It had a fancy big gold frame. It was a picture of a red sail on a boat racing with clouds in sky.
Everything else survived the trip with no damage.
I want that painting back!
My phone is 619 733-3873. Address 8140 Township Line Rd., Indianapolis, IN 46260
Anne Hutchison
My interstate move was fairly small and met the minimum 1,000 pound load. After obtaining several quotes from other companies, I realized that this minimum load requirement was much less than from their competitors. The moving agent consistently responded quickly and thoroughly to provide the quote and answer my questions. The driver coordinated the packing, loading and unloading and kept me in the loop. I live on the receiving end of this move. The driver took the time to carefully unload and a ssemble the furniture and work with me on the placement in my home. This load contained antique furniture and it arrived in the same condition that it left the point of origin 2,500 miles away. Thank you for making this a good experience.
Seamless Cross-Country Move with National Van Lines!
Moving cross-country from the PNW to Arizona felt incredibly daunting, but choosing National Van Lines was the best decision we made. From the very first interaction to the final box delivery, their professionalism, communication, and execution were absolutely top-tier.
Exceptional Quoting and Planning
The process started off perfectly with the quoting experience. Our initial sales representative Stephanie was knowledgeable, patient, and incredibly thorough. She did a fantastic job explaining the process, the insurance options, and providing a highly accurate estimate. There were no hidden fees or surprises later on, which gave us immense peace of mind. The transparency during this planning phase set a high bar for the rest of the move.
Professional Packing and Moving Crew
On moving day, the local crew was prompt, courteous, and clearly experts at their job. They treated every item with care, meticulously wrapping fragile pi eces and ensuring furniture was properly protected for the long journey. We opted for a portion of their packing services, and it was worth every penny. Everything was labeled clearly, and they worked efficiently, turning what we expected to be a stressful day into a smooth operation. Their positive attitude and attention to detail made us feel completely secure in handing over our belongings.
Flawless Delivery
The cross-country transit was flawless. We were kept informed of the estimated de livery window, and our driver Andrew communicated clearly throughout the final days leading up to arrival. The delivery team was just as professional as the packing crew. They carefully unloaded every box and piece of furniture, placing items exactly where we requested in our new home. Only one item was damaged, (wouldn't be a fun move without a very minor hiccup), and almost everything arrived exactly as it left.
Choosing National Van Lines removed so much of the stress associated with a maj or relocation. We wholeheartedly recommend them to anyone facing a long-distance move. They deliver on their promise of excellent service, making the transition as easy and worry-free as possible.