Customer Testimonials

Ive lived in Europe for 30 years with many moves where items were missing, and broken. I was anxious about this move across the country. Craig and Alex were always available when I called with questions and concerns and helped to allay my issues. The packers came and in one day did an outstanding job of packing efficiently and carefully. They were friendly and respectful and helpful. The movers arrived at the new house and were very organized in the way every item was accounted for as it was removed from the van. Every item was placed where I requested it. Furniture that needed assembly was done efficiently and correctly. The men left the house and outside area totally clear of any packing materials. Again, the men were helpful and efficient in all they did. I am extremely pleased with the whole move! I am also very pleased with the helpfulness of Craig and. Alex. They both returned calls promptly, and always answered my concerns and questions! This was the best move Ive experienced! Thank you!

I could not be happier with the attention and service that I received from National Van Lines. I'm sure that I spoke to over fifteen different moving companies and still could not make a decision. I was apprehensive and somewhat worried as I was moving several pieces of family heirlooms from California to Michigan many of which were upholstered in fancy white damask. Blake Contardi was so professional and confident that I felt assured that National was the correct choice. I connected with him im mediately and he called me a few times to go over details and questions that I had. The actual moving days went perfectly - both loading from California and unloading in Michigan. Mike Winn was fantastic! He was so careful about preparing the pieces for the move and triple wrapped everything. All my worries immediately disappeared. . And his crews, both in California and in Michigan were exemplary. They were courteous, careful, and did the job quickly. Upon arrival, Mike and his crew placed ever ything in the exact place that I asked for. Every piece arrived in perfect shape. Thank You, Thank You to everyone involved. Sincerely, Joe Ponczocha

We had a small move from San Diego to Dallas. Our items were loaded on a Monday and delivered the following Monday. It was as smooth as can be. The two pairs of gentlemen from Firefightings Finest (Albert & Bobby in San Diego and Gabriel & Zach in Dallas) who handled our things, were polite, professional, and careful. Our communication with our coordinator Tate Matthews (McCarthy Transfer & Storage) was timely, clear, and accurate. We appreciate the top notch service from all the people we inte racted with, including customer service representative Tiffany (National Van Lines) who made sure we had our delivery when we need it and followed up to confirm all was well. Professional Movers might seem expensive but the incremental cost over doing it ourselves was definitely worth every cent. Ive decided to use these services again in the near future to move a few pieces from San Diego to Idaho. Its too easy!

Michael Hartung at National Van Lines was professional, responsive and assuaged my concerns about the move. He responded to my messages quickly and clearly. The moving staff were quick and professional. My stuff was transported in a timely manner without any issues. I highly recommend National Van Lines.

We had an awesome experience getting prepped and packed up in our original home ( Greenwood, IN) Mark (National) did an awesome job getting our estimate and helping us get ready for pick-up. Mark ( packers) did a great job prepping, answering questions, providing assistance day of move and was very congenial. We talked about how smoothly everything had gone and what a great company National was! On the day of unloading in the new home, (Edmond, OK) several issues that National needs to be aw are of, that gave us concern about overall service: *. Unloaders were late getting started *. A question about a $125 fee stopped the movers from continuing their process; seriously? After wed paid over $9,500 and the additional fee came late ( while we were in-process of the move and had inadvertently not had time to process the final payment. ) Charles ( driver) stopping the process and embarrassing us in front of the unloaders was totally unnecessary. * handrail to 2nd floor was c overed but, no carpet protectors were laid, all inventory carried up the stairs were on the unprotected carpet. On the pack side, both sets of stairs were covered in plastic. *. The lead unloader ( said he was) was difficult to work with - either, challenging or not following our requests and making comments that were not true ( totally unfounded ) went on throughout the day. *. The piano was the last thing to be assembled and was unnerving. They put it together and set the lid on top w ithout the hinge pins had we not noticed this, it could have been catastrophic. ( no hinge pins were ever found) We move frequently ( every4-5 years) and thought wed use National in our subsequent moves , now we're not sure that will happen. Larry Russell

I am truly grateful for the team assembled by Jack Morgan in Santa Clarita! The guys worked steadily in a team-like and professional manner. From the estimate, to vault storage, and final delivery, what Jack estimated was what got delivered. No hidden fees. AQMS of National Van Lines was recommended to me from a friend and prior customer, and I would recommend them to another friend who too will soon be retiring. It was such a challenging time, but not having to worry about the - intra-state moving was a blessing and comfort. Thank you Jack. Remember you owe my realtor, Sona Galatin, of the San Fernando Valley, a bouquet of flowers for the additional recommendation. Thank you, Giselle Edwards!