Customer Testimonials

Fantastic moving experience from start to finish! Our agent, Michael Barrios, was great at explaining and walking us through the process, and always prompt in replying to emails with any questions. A special thanks to our driver, Steven, for delivering on time, placing every box in the right room, and making sure all the furniture was set up perfectly. Friendly, professional, and stress-free service Id definitely use them again!

National Van Lines moved us from Illinois to Tennessee and we couldnt be more pleased with the service. The team in Illinois that packed and loaded us (Callaghan) were very professional, respectful and friendly. Callaghans was very responsive to my calls and questions. They hustled on move day. The team in TN was equally as friendly, professional and respectful. Best of allnothing was broken. I highly recommend National Van Lines. Dont bother calling anyone else.

I had an excellent experience with my recent move! From start to finish, everything was handled professionally and with great care. Jose, the moving agent, made the entire process smooth and stress-free. He was friendly and very responsive. Dennis, the driver, was equally outstanding punctual, efficient, and careful with my belongings. Both of them went above and beyond to make sure everything arrived safely and on time. I truly appreciate their hard work and would highly recommend this moving c ompany to anyone looking for reliable, professional movers.

Wonderful WONDERFUL experience. I was worried about my move. Too many horror stories about trucks not arriving, or pricing drastically changing AFTER property was loaded. It's a scammy workday out there. I looked at some "movers" (like Adam's moving, ahem) where the company yiu sign up with is NOT the company who moves you . They are mire like a referral service than true moving company. And no responsibility if something went wrong. With National, they did the quote, they did the load, the y did the drive, and they unloaded. I knew who was my contact throughout. And the driver? Oh my! Tyler was so easy to work with. He arranged the loaders, the unloaded, and all of it. He managed it instead of getting lost in the little things, and then he drove it. Arrived on time both sides, and with very little damage. I give these guts give stars AND my appreciation. An awesome job. Thank you.

I recently moved from the California bay area to Atlanta Georgia. National Van Lines did a great job moving my household. They not only delivered items going to my temporary address but also the remainder to a nearby storage facility. It was a very stressful time for me but National Van Lines put me at ease. I would recommend them!

National Van Lines delivered on its quote removing much anxiety over logistics on the move-in to the new destination. Their driver was very attentive and was willing to communicate with the customer throughout the moving process. All the necessary attention was provided to my home furnishings on both ends of the move - thank you! My only complaint was the lack of communication between the packing subcontractors, the driver, and myself during the move-out.

After reading reviews online of various moving experiences (most of them bad), we were mentally preparing for the worst. Our experience was actually great and relatively hassle-free. The pros: 1. We got a quote that was way cheaper than we anticipated and Joe assured us that there wouldn't be any hidden costs after we locked the rate in. And there weren't. 2. The movers were very nice and they packed everything up extremely well. 3. Our stuff arrived on time and everything was account f or and nothing was damaged. The cons (hence the 4 stars and not the 5): 1. The date range between when our stuff was supposed to be picked up and when it would delivered was quite wide. To be fair, they were pretty up front about this before the contract was signed. I was told that they would know more close to the date of pick up but I didn't anticipate that that meant two days before the pickup. And it took a lot of calling on my part to get this information. 2. Similarly, there was littl e clarity on when our stuff would get delivered and it took a lot of calling to get this information. Because it was an 18 hour drive to our destination, we had to make hotel reservations on the way and it got a bit dicey not knowing exactly how we should time our arrival. Because of the uncertainty, we had to keep our plans flexible. 3. The movers arrived with fewer boxes than they needed and fewer than what was indicated by National Van Lines. This wasn't the movers fault or NVL's (technicall y). NVL outsources to a middle man company (who sends the movers). The middle man company apparently didn't send enough boxes with the movers. The movers had to run to UPS to try to find more boxes and they were still short. They had to leave a few (minor) things behind which we had to carry with us. Even though this was the fault of the middle man company, NVL should have coordinated this better and been on top of it. Despite the cons, I will say that the pricing was way better than I expect ed and our stuff arrived on time and in one piece. This is more than most people can say about their moving experience. Literally, everyone I've asked says there experience was awful. All things considered, it all worked out for us so we don't have a lot of complains.

All of the people that we spoke with at NVL and it affiliates couldnt be nicer and more helpful. We had to move sooner than expected and needed to rely on friends to help as we were already out of state. Everyone at NVL was extremely helpful and wanting to make the move as stress-free as possible. However, our items arrived there were several problems. First, a wooden sculpture was never wrapped and thus arrived damaged. It is a unique piece made especially for us and is irreplaceable le. Also, there was supposed to be a specially married box with the parts to our treadmill and elliptical; however, the box was not kept separate and so we have a delay until those pieces of equipment can be put together. I was also told that several other items were not wrapped. As our house is still being renovated I will be unable to see all the items moved to our new house until the beginning of April. At that time I will have a better idea if there are other items not properly wrapped.

Overall we had our stuff come by the end of the destined period of time. Unfortunately, our stuff were not wrapped well . we ended up losing our TV screen to an inadequate wrapping. The screen was unloaded literally with no wrap whatsoever. Many boxes was re-taped. I was under the impression that they will take our stuff directly in the same van to its destination but I came to learn that they hired another company to transfer from a warehouse where our things were dumped there. I would recomm end you do your own wrapping, and search before hiring the company. It is not worth paying a penny for insurance, because they only cover damages more than a 1 thousand dollars. If you can avoid moving across the nation with big stuff with NVL maybe safer, a shorter move may have less likelihood of missing your things. Do not rely on them wrapping or boxing. Invest in good boxes of your own.