Customer Testimonials
Our moving experience with National Van Lines Inc. was incredibly satisfying, convenient, safe, secure and complete from end to end. Sales Rep Mr. David Jacobs was very friendly, practical and professional in providing us with great initial estimates, scheduling packing, loading, delivery and unloading experience beyond our best expectations. Mr. Jacobs with is friendly and pleasant personality, is extremely easy to work with. We had moved 5-6 times so far in US in last 35 years, but this was by far the best trouble free, safe and secure moving experience. All our belonging were delivered in tact without any breakage, damage or loss. Every item was treated as extremely precious while packing, loading, unloading and setting up at our destination. The driver of the 18 wheeler truck, Martin Muniz, was incredibly helpful at all steps of the way, hauling our stuff over 2000 miles from California to Illinois. He managed the teams at loading and unloading, which were tremendously careful an d efficient in loading ad delivering our household stuff. Some of the extremely heavy items were also handled so well, we were pleasantly surprised by the performance of the crews. Those were the items, we always thought could not be moved. All timing, scheduling and processes always kept us in the center with respect to convenience and comfort. Finally the cost was very reasonable, and totally unbeatable by competitors. From our best experience, we would recommend National Van Lines Inc. for yo ur move in a strongest possible manner. Our best wishes to National Van Lines Inc. for their bright future and growing business, to keep up their great service to all of us. Sincerely, Patels from Illinois.
We had to move some office furniture from a closing office in Red Bank, NJ to two offices in Boston, MA and Columbus, OH.
Scheduling and quoting was a pretty pain free process and thankfully could be done over email (my office looks down on phone usage during work hours) for the most part. Sam, our move coordinator, was very responsive when we had questions or concerns come up.
The day of the load out from Red Bank, NJ went very well. The movers were working with a very tight move timeline as the building restricted elevator usage for moves after 8AM. However Bryan and Jose (I believe that was the NJ-based movers first name) both got it done and were extremely polite and on top of it. They had blankets, ratchet straps, tags, tape, the whole 9 yards. I ended up buying them coffee before they hit the road as a thank you.
The 1st load out in Boston went great. With the office manager based there particularly calling out Bryan's helpfulness in placing the furniture and even tighte ning some legs on furniture that was dropped off to that office. The 2nd load out in Columbus went similarly. Bryan (the main contact based out of Lexington, KY I believe) was extremely cordial and professional. The entire stock of furniture was packed up on Sept 12th, arrived in Boston the next day, then got to Columbus by the 14th.
Your Company has provided Excellent Services to me! I'm so grateful for all the hard working team that Josh assembled. Everyone was spot on, working together to get the job done. I'm so grateful to you and your staff for your due diligence in packing, loading the truck, offloading the truck and interfacing with me. Absolutely a Superb Job by all!!
Blaine and Mayfield did an outstanding job on our Colorado move. We had good communication on both pickup and arrival with them and Jennifer in the office was also very helpful.
We also had a very narrow staircase and fresh paint on the walls in the new home, and even our largest pieces were very quickly and safely unloaded. Thank you!
We have used Astro for our last several moves. They are thorough from estimating, understanding customer needs and preferences, flexible with scheduling and communicating quickly and appropriately.
Moving can have lots of challenges- Astro rises to each occasion that is a credit to their industry.
I moved from Chino Hills CA to Bothell WA. I have never made a huge move and I have never used a moving service. I spoke to many different transportation companies. Maison Movers - the agent - was professional. He explained the moving process. I have an antique baby grand piano and he was the first company to say they move large items like this all the time. He provided insurance on it as well. Bob was my driver. He was amazing. We had a rough start because I was a nervous wreck. He helped put my mind at ease. They came on 9/25 to load my belongings. They arrived to Bothell WA on 9/29 to unload my belongings. The agent Daniel checked in twice to make sure everything was going smoothly. I highly recommend National Van Lines. I am happy I used them.
The guys were great and amazing and quick at getting everything packed and into the van and pretty quick to get it unpacked I moved from Florida to Ohio. Just a great experience all together and Dennis was great as well I had some personal things going on that changed my moving day and he listened to me and helped me move the dates around and I would highly recommend this company to anyone and everyone
This was the best smooth move! The crew chief/ driver was amazing as was his NJ crew and the crew he worked with in Virginia. They were organized, problem-solving, efficient. Not only was the on and offloading terrific , the unpacking and taking away paper and boxes is the best extra service. I thank all on the team to put thus mics together. Absolute 5 star experience.
Tom Tristan was very kind and friendly and answered any questions I had. He went over and above for customer service and very professional and knowledgable and competent about moving across states. The movers were helpful, friendly, and knowledgeable about moving articles. They were very accommodating.