Customer Testimonials

This is our 3rd move using Yarnall, and for the most part each move has been good with an exception this last move from Florida to Tn. The other moves have been local and everything went very well with them. This move was a bit different due to the fact that some of our belongings didnt make it with our delivery for some reason. I should have done the inventory check list as they brought the boxes in but after the long trip driving in our own vehicle and much work to do in the new home I was tired and with the door open on a cold day, I just wanted it to be over with. I advise everyone to check the inventory closely. I did pay a lot for this move as well since I had artwork that needed crates and one piece was damaged a little. But when I made the report of the damage to my contact person along with notice of misplaced items, I got the same answer from 3 different people to contact someone else. I had insurance on my items but have not heard back from my point person who sold m e the move. I left messages and texts. I cannot attest to what exactly was in the box or boxes that didnt arrive but I do know that items I cannot locate or find had to be among them and Im wondering what else may be in those boxes . I do have to say the packers have always done an amazing job. Ive been so busy setting up my house and trying to get established that I dont have time to call daily or try to locate the items any longer so I feel the loss is just that, A LOSS!

Overall the experience was good. The attention to detail and thoroughness by Anita and the team in Florida was great. Everything seemed to be packed with care. We were somewhat disappointed with the condition of certain items when they were delivered. One dinning room chair was broken, boxes were smooshed, other items were scratched and or dirty. The truck company was unwilling to park close to the storage unit. So, we had to use our own trucks to ferry everything to the storage unit.