Customer Testimonials
The two brothers that handles our move were outstanding. They did a great job packing and unpacking our home items. They worked under intense weather issues and didnt complain. The trailer that they were provided was less than stellar. I was surprised that it made the trip across the country.
This was a positive move for us and the crew involved made it less stressful. We will recommend National to others if asked.
The two brothers that handles our move were outstanding. They did a great job packing and unpacking our home items. They worked under intense weather issues and didnt complain. The trailer that they were provided was less than stellar. I was surprised that it made the trip across the country.
This was a positive move for us and the crew involved made it less stressful. We will recommend National to others if asked.
Monday 10/16/23 driver and truck arrived
11am no xtra help that day.
Tuesday 10/17/23 driver and truck arrived 8am
With a crew of 3 began loading all went well.
Friday 10/20/23 paid the bill to national credit dept card was double charged.Credit was made.
Was not aware that our move would be brokered to another Van line.
All said and complete we came in under our quoted not to exceed and saved money .
I believe in plan for the worst and hope for the best.
So we think it all went well.
Quick move. Had to tell the movers what was missing. They were in a huge rush to leave without getting their moving blankets and were not very willing to help me with some heavy items. Could not get the moving van into the apartment complex which caused a delay in efficiency and made their job harder.
Generally the movers did an excellent job. One issue was that the driver tried to fix an issue with the bed when he was putting it back together but wound up drilling a hole through the wooden railing. Would not have been an issue but he didn't tell me what he did. So i couldn't give them five stars.
For the most part, the service was great. However, they arrived early by about five days. I felt bad that they had to leave everything on the truck for that much time but we didnt own the house when they got to our city. And we had some things that were broken and a few things that I think may be missing but were not sure because we havent been able to dig down into all the boxes yet. Im happy with the service and very happy with Kelly at AQMS.
Jack Morgan was great and in constant communication. Frenchie, driver was great. Juan and moving out team in Simi Valley, CA were good and careful for the most part. Some members rushed through without checking about items. Team of movers in Bella Vista, AR were rough with items, packed boxes haphazardly in the storage units (home isnt built yet). Clearly, they didnt understand the concept of same sized boxes stacked on top of each other would protect each box better. That team seemed more inter ested in finishing quickly than being concerned with our property. Kept telling me how theyve been doing this a long time and know what they are doing. Total disregard for how I wanted our belongings being handled, especially a $6,000 dining table and chairs which is expensive and of value to us.