Putting your belongings in the hands of movers requires a great deal of trust. Before you hire long distance movers, you’ll want assurance that they are reliable and reputable. Fortunately, there are several key indicators to help verify a company’s credibility. Here are the best ways to evaluate their credentials and reputation.
Get Unbiased Feedback About Nationwide Moving Companies
Word of mouth is one of the strongest forms of marketing when it comes to moving company trust factors. The first individuals to ask about moving companies should always be friends and family, as they will provide unbiased and honest information. You can start by preparing a list of questions to identify reputable companies (as well as the potential issues you could encounter). For instance, was pricing transparent without hidden charges? Was the move on schedule? Did communication and customer service fulfill client needs? Examining such factors will help you make the best decision. And with a collection of customer moving testimonials from friends and family, you’ll feel more confident in your movers.
Assess the Moving Company’s Trust and Reputation
Conducting proper research is essential when it comes to sourcing a reputable moving company. A moving company that can be trusted to do the job right will be fully licensed and insured.
Trustworthy movers will be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a USDOT (U.S. Department of Transportation) number that tracks their safety record, compliance and other key factors.
Additionally, you should be able to reach customer support and get the support you need within a reasonable time. Understand that poor communication can often indicate that the move will suffer from planning and logistical issues, so pay close attention to the service you’re receiving during the early stages.
Is the moving company well established?
The longevity of any moving company’s operation is an important factor in a successful and professional company. National Van Lines is highly established and has been in operation for almost 100 years. In addition, we work with a number of happy and satisfied customers who return again and again.
What is the Better Business Bureau (BBB)?
The BBB is often considered the gold standard for a range of businesses, including moving companies. If a company is accredited with the BBB, this adds an extra vote of confidence in regard to the business’s reliability. Also, consider checking the BBB for any complaints lodged against certain movers. Sometimes it’s best to see how many people have complained about a moving company to aid your decision.
Check Online Moving Company Reviews
There’s no need to rely solely on the BBB to discover why you should choose a moving company like National Van Lines. There are many alternative platforms where customers can give their opinions, including Google, Bing and MyMovingReviews.com. However, don’t rely on the star ratings alone – you should expect to find recent reviews and indications that the company offers the type of services you need, such as cross country relocations, storage, specialty moving options and so on.
Contact Us for Residential and Commercial Moving Services
If you need assistance with any aspect of the moving process, or to find out more about how to tell if a moving company is professional and worth using, do not hesitate to call us at National Van Lines at 800-323-1962. Our moving professionals would be happy to provide you with a free moving quote and assist you with your moving needs.
Image Credit – Tint Media/Shutterstock.com
