Customer Testimonials
We had a fantastic experience with American Moving. My son and I went down to Savannah to help my aging parents pack up and move, and I spent a lot of time with Kevin Allen, who went above and beyond to make sure everything went smoothly. The local crew that packed up mom and dad was thoughtful, efficient, and friendly. When the inevitable bumps in the road presented themselves -- this is moving, after all -- Kevin was our tireless advocate. When the van-line driver (a separate contractor) was difficult, Kevin intervened (quite, uh, forcefully) to help us out. There is no way my father could have handled that without help. When we needed some help with a dispute with a crating company, Kevin weighed in, saving us money. And for weeks afterwards Kevin was in touch with us, making sure that any loose ends were tied up to our satisfaction. He didn't have to do that -- he'd cashed the check long ago -- but he clearly takes pride in great customer service. I heartily recommend these guys.
Sha, Kevin, and Christian handled our move last week and really took care of us. They were friendly and worked quickly but most importantly they took extra measures to make sure our items made it to our destination without a scratch or dent. We hired them just to load our truck but they took extra measures to wrap and cushion dozens of our items which other moving companies have never done for me before without requesting it. I highly recommend them and this team specifically.
Dee and crew were excellent. Jesse, our driver, and his crew were outstanding in packing, transporting and delivering our goods. Courteous, efficient and careful with every detail. Our only concern was with a claim we made on our grandfather clock, an antique which worked well before being moved but did not function on delivery and setup. We were told no claims on clocks were honored by National unless evident damage was done. Seems to us that damage was evident because it worked well befor e the move and did not after the move!
We could not have asked for a better experience with our recent move. This was our first professional move and I was very apprehensive about price quotes after hearing the horror stories from friends about under quoting, holding items hostage, etc.
An American Moving representative came to my house, was very kind and knowledgeable. She took a very detailed inventory of the items and our quote felt honest and reasonable. And binding was very important.
Also, choosing local was an importan t decision factor. Our real estate agent recommended American Moving, and I cant thank her enough for that. Moving, as you know, it is an extremely stressful situation. Much more than we anticipated. The team we had were amazing. They were enjoyable, friendly, hard-working, considerate, flexible, everything that I needed them to be. The positive attitude from everyone really helped ease the anxiety .
We have not been able to unpack our items yet, but I dont feel that we will have any issue s after watching how well they packed our items.
I have names of everyone and would be happy to share those if thats possible. If someone can reach out to me, I would be happy to do that.
Basically, if we had to do it over, we wouldnt have changed a thing. We will recommend you all with 100% confidence (if its the same driver and crew that we had). Flawless from start to finish. Thank you for easing our nervous minds. Moving is no small expense, but the investment was worth every penny. We cant thank you enough.
Jonathan &. Shannan Flathman