Customer Testimonials

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I must say our driver l, Dave Smith, was a very nice man, very personable, very thorough and he had a great crew both in Southern California as well as in North Carolina where we moved to! They were timely, efficient, polite, very helpful and very patient as I was quickly deciding where large furniture items needed to be placed. It was a very warm day and they had to dolly everything up our sloped driveway. They worked so hard!!!!! My husband couldnt be here when the truck landed in NC so as a result I was by myself. They all calmed my anxiety quickly and made the entire process very painless!!! This was my first experience with National Van Lines and I would highly recommend them to anyone!
Janusek
Everything was good. There were a couple of things that were broken, but very minor.
Heuer
Great overall experience.
Family
Ben and the crew were great, unfortunately several items were broken during storage and transit from CA to TX. Luckily I have protection in case this would occur. Overall I would highly recommend National Van lines. Thank you Ben and Crew!
Diaz
My experience was incredible! Seamless really and Mike C the lead was amazing! The team went above and beyond to make sure everything was handled with care. Id also like to thank Ben for coordinating my move and ensuring I had the best of the best!!
Furlong
Super smooth and better than expected!
Bitonti
My delivery driver, David, was kind, respectful, hard-working, and represented National Van Lines well. You are lucky to have him.
Maroney
Great communication, trust worthy experience and cant wait to use them again. Made the move so easy.
Baker
Well overall this was good however it took them 11days to deliver t6o Oregon from California the issue was the lack of communication on when it was going to arrive. I called and wouldn't receive a response until several days later and felt lihe I was bothering tgem...sat around wondering what and when things would be delivered. So points off on that part of customer service but the people that picked upped and delivered were excellent
Fagan
For the most part, the service was great. However, they arrived early by about five days. I felt bad that they had to leave everything on the truck for that much time but we didnt own the house when they got to our city. And we had some things that were broken and a few things that I think may be missing but were not sure because we havent been able to dig down into all the boxes yet. Im happy with the service and very happy with Kelly at AQMS.
Nordella
Everything was picked up and delivered on schedule. No issues or concerns. The scheduling through our local mover was great
Hartmann
The two brothers that handles our move were outstanding. They did a great job packing and unpacking our home items. They worked under intense weather issues and didnt complain. The trailer that they were provided was less than stellar. I was surprised that it made the trip across the country. This was a positive move for us and the crew involved made it less stressful. We will recommend National to others if asked.
Lopez
The crew was wonderful. Andrew the driver was fantastic. The move day was a bit chaotic and my cat was lost, but the overall experience was very good.
Quezada
The two brothers that handles our move were outstanding. They did a great job packing and unpacking our home items. They worked under intense weather issues and didnt complain. The trailer that they were provided was less than stellar. I was surprised that it made the trip across the country. This was a positive move for us and the crew involved made it less stressful. We will recommend National to others if asked.
Lopez
Jack Morgan was great and in constant communication. Frenchie, driver was great. Juan and moving out team in Simi Valley, CA were good and careful for the most part. Some members rushed through without checking about items. Team of movers in Bella Vista, AR were rough with items, packed boxes haphazardly in the storage units (home isnt built yet). Clearly, they didnt understand the concept of same sized boxes stacked on top of each other would protect each box better. That team seemed more inter ested in finishing quickly than being concerned with our property. Kept telling me how theyve been doing this a long time and know what they are doing. Total disregard for how I wanted our belongings being handled, especially a $6,000 dining table and chairs which is expensive and of value to us.
Smith
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