Customer Testimonials

Eric Wright was great to deal with from the beginning - the only one among 5 national moving companies I contacted who bothered to show up and do an in-person inventory. The day of the move I was surprised to have only two men, Ryan and Brian, appear (I anticipated 3-4!) But, they got the job done moving me out of the apartment to a shuttle truck, which I hate (more chances for things to go wrong). Once again, they appeared when promised on the delivery end, which included a crooked stairc ase and a doorway too small to get my kitchen island (beast: IKEA) through. They dismantled, reassembled. Same attention to detail with my dining room table, which required 2 assemblies, Ryan noticed and tightened any loose screws/bolts on other furniture pieces along the way. I commend National for the way you handle delivery inventory. Always in the past I've been stressed by my personal effects being staged without a clear way to account for anything missing. Nothing was, of course, but I knew that unequivocally, as I was the person checking everything off as it came through the door. My moved was PBO, and I appreciate that among all the fragile items that Ryan and Brian moved, only a single plate was cracked. Thanks, National, American Way, Eric, Ryan, and Brian.

it is too easy of a survey. all 5’s across the board. John, Elsis our driver is a master at what is does. He fully took charge of both crews picking up and delivery. His courtesy and expertise was like I have never had before. 8 PCS moves and our final retirement move; his class of customer satisfaction is unparalleled. On his own, he bought newer hardware to replace the original furniture hardware( this is on new furniture) because “it would hold longer and safer than the original hardware” Moving agents should seriously take a moment to see his style and use him as the “role model” as far as how people should treat people”. I see him as a friend of our family now as that is how he treated us.

I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations. I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.

We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.

We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.