Customer Testimonials

From Ohio to Texas, from the beginning to the end NVL was, Honest, Open & Upfront about every detail. The estimators and movers were Totally Professional and Punctual. Communication, Price, Customer Service.,... STELLAR. I will be using this company and Referring this company for all future moves. Thank you so much for the experience.

Eric Wright is the truth. He checked in on us regularly and made sure we understood everything in the contract. He made us feel that it wasnt about the money at all, but made us feel like family and that our move was smooth and stress free. It was hassle free and a great transition. The moving crew used was lead by Richard. They were the best crew that I have ever had move us. Richard was so polite and really took care of our things. Both Eric and Richard are men of character. They did what they said they would do and have morals and values that showed in all that they did. If you are moving and have the pleasure of having Eric and Richard involved, you will be writing the same review. Thank you Eric and Richard.

The communication with the sales staff was always prompt and courteous. The men hired to move our stuff out of our house were efficient and hard workers. They worked well as a team. We were told the driver would contact us much sooner than he did, but when he did contact us to let us know when he'd be delivering the load, he was very pleasant. On the day of the delivery, everything worked smoothly. Only a few items were damaged, and we are not bothered by that. There is always damage when you mo ve so much stuff. Considering all the heavy lifting, the hot weather, and the price of gas, it was well worth the cost. We were even quite happy with the crew who arranged the furniture how we wanted it once it was brought in. This was a good experience. Thanks, National Van Lines.

National Can Lines performed higher than expected. The Driver called and time of arrival and show up on time. In today environment, most companies show up hours late or call to reschedule. The driver experience in State to State was exceptional. He went from room from room, outside to the shed, down in the basement and mark all the items to be move. His helpers showed up about 10 minutes later and quickly started to load the truck. TVs were handled with care; mattress was covered to preven ts tears and they carefully moved the boxes to the truck. The driver knew how to bed box spring, piano and freezer. The technique they used to move items from the attic steps was unique and safer for loaders. Before the driver departed, he had all items accounted for and documented I would HIGHLY recommend this company to family and friends. JOB WELL DONE.

Overall a great experience. On the pickup side, the guys showed up, worked carefully, quickly and respectfully. The driver was fantastic as he checked his schedule for drop-off and pickups and worked around my needs. From pickup to drop off was 2 days. The drop off was handled in the same fashion as the pickup. Happy to recommend this company to anyone.

Im very pleased with the results of my move with National Van Lines. I had to make a change in my original pickup date, no problem. It was as simple as a phone call. Everyone involved with my move was very professional and friendly which made it easy. When my items were delivered, Ken, the driver was exceptional. He made sure everything was where I wanted it. He was very polite and very professional. Thanks to everyone involved. I appreciate you all! Regards Theresa Mathews

Overall very pleased with the moving experience. Everyone was professional. The moving team was hardworking and respectful of my belongings. They maintained a positive attitude throughout the process. Blaine, the driver went above and beyond to ensure I was satisfied with their work. When some screws had come loose on the piano, he went above and beyond to purchase replacement screws and came back to install them. He even helped me find the correct wiring for my TV. I would highly r ecommend this team to anyone moving, especially across country. These guys are assets to your company. Thanks to all for making this move a positive and smooth experience.

We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.

it is too easy of a survey. all 5’s across the board. John, Elsis our driver is a master at what is does. He fully took charge of both crews picking up and delivery. His courtesy and expertise was like I have never had before. 8 PCS moves and our final retirement move; his class of customer satisfaction is unparalleled. On his own, he bought newer hardware to replace the original furniture hardware( this is on new furniture) because “it would hold longer and safer than the original hardware” Moving agents should seriously take a moment to see his style and use him as the “role model” as far as how people should treat people”. I see him as a friend of our family now as that is how he treated us.

I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations. I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.