Customer Testimonials

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Our experience with our National Van Lines 2300-mile move was exceptional from beginning to end. It started with a home visit by Thomas of American Way. He clearly explained the moving process, helped us inventory out belongings and gave us helpful tips on effective packing. Later, he and Adam were both patient and understanding as we changed our minds several times about the details of our contract. Our National Van Lines driver, Marco, was amazing! He communicated clearly with us regardin g the schedule and paperwork details, worked extremely hard loading and unloading our possessions and related with us in a way that was positive, personable and professional. We felt that he truly got to know us and cared about us, our possessions and our move. We watched in awe as he skillfully backed that giant truck down the long and winding driveway that leads to our condo clear in the back of the complex. The gentlemen who helped him load and unload the truck were also very hard-working pr ofessional movers who knew what they were doing. Together, the team assured that our possessions arrived at our new home unscathed. While we hope never to make a cross-country move again ourselves, to anyone planning to do so, we whole-heartedly say: "Choose National!"
Kinsel
This has been a great experience. Starting with Eric Wright. Eric gave a fair and competitive estimate and kept in touch throughout the process. Driver Randy and the crew did amazing job loading and delivering the shipment. Would definitely recommend them and would contact them for any future moves.
Singh
Thomas was so helpful at getting back to us quickly and also was exceptionally thorough. I have moved 13 times in the last 12 years and Dennis was hands down the best. He went above and beyond to make sure we got our belongings to our new home quickly. They are both truly assets to this company!
Mitchell
I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations. I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.
Iannelli
We are waiting on reimbursement for damage to kitchen table and 2 bowls that were broken. We turned in claim form.
Russell
Our move went extremely well. Everyone did an excellent job starting with the packing, and ending with the overflow delivery. We were very pleased with how well everything went. Thank you for making this major move as painless as possible.
Dorner
Your company made our move from Ohio to Arizona very easy from packing to moving everything to AZ. Very impressed .Highly recommend your company from packers to driver Mike . You made our move worry free.Thank you so much for everything. Judy Hatfield
Hatfield
Eric and David were great throughout the entire process.
Hughes
Great sales associate Thomas Vann Great mover Big D from South Carolina Would recommend to family and friends
Galloway
We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.
Kucinsky
The delivery of ejection seats to the National Naval Aviation Museum was seamless and quick, certainly on the early end of the expected 2 week window provided. No glitches were experienced and we are happy with your services.
Companies
Great experience with National Van Lines both at the source (OH) and destination (FL). Dates, quotes, service. My experience was completely frustration free.
Souza
We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.
Kucinsky
I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations. I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.
Iannelli
Great personalized service! Quick response to email,calls! Moving team was great- professional, friendly and worked nonstop to get things loaded and unloaded.
Baker
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