Salt Lake City, Utah
Britannia Moving & Storage
What Customers are Saying
There was a lack of communication. I had two different delivery windows one where it should have arrived by the 11th the second by the 16th. I had to contact the storage company to find out what was going on. Was told my shipment should have been delivered in a week from salt lake city to Lemoore, then after contacting storage, was informed the driver was also put on a trip to Washington before my stuff could be delivered. So it approached the second week and I contacted storage again, who contacted national van lines, to discover the truck had broken down and would be late. After this national van lines emailed me saying they didn't have the correct contact info, which the storage company had all along and a simple phone call goes a long way, saying that's why they never contacted me. Once I got in contact with the driver everything went smoothly and the shipment was only a day late, but with a two week window on what could have been a 12 hour drive, I wasn't very impressed.